Frequently asked questions
Is buying from the online sore safe?
Yes, it is very very safe. the method we use for payment is as follows
your credit card - > PayPal tm -> Healthdynamics
PayPal has on average 260 million visitors a year
What is PayPal?
Think of PayPal as a online middle man, you buy a item and then give the money to PayPal. Then PayPal will pay us.
The reason we do it this way is to try and make your purchase with us as safe and as simple as possible.
How does the online store work?
The online store works in the following steps.
1. You purchase and pay for the item through PayPal with your credit card
2. PayPal will notify us of your purchase and your address for purchase to be sent to
3. We will package up your purchase and send it off via Australia Post to be delivered to you.
4. PayPal will in turn pay us.
How long will i have to wait for the delivery?
This more depends on where you are located, usually if you are in Tasmania you will have your purchased products within 3-4 working days.
Who do i contact if i am having problems?
One of two places depending on the problem.
A. If you are having any sort of issue with PayPal then please contact there support here
B. Any other issues you may be having please feel free to contact us here
What do i do if my product breaks?
Please contact us 1300 73 16 15 and we will endeavor to help in any way possible